Frequently Asked Question

How to create an account?

Thank you to kindly fill in all fields of the registration form and check that the fields marked with (*) must be completed by providing a valid email address without spaces without capitals.

How to order?

All necessary information is in your account. Thus, once identified (e), you follow the instructions and order in a few clicks!

Can I have some information before or after the order?

Click on the "contact us" and leave us your message. It will be given priority.

How do I change my personal information?

You can access and edit them directly, if you change your address, telephone number, email address.

What is the delivery time of my package?

If your item is available, it will be delivered on average with Chronopost Express 48 am to 72 pm by the Moroccan parcel services in 1 to 2 weeks max. 6 weeks passed, the package is probably lost, so you must contact us. We will be a return or an immediate refund through Paypal. We take full responsibility for our expeditions.

Can I get delivery 72 hours at home if I order on-Babouche Morocco?

Yes Babouche-Morocco you book in 72 hours at home or at another address, simply choose the method Expédition formula Chronopost.

Can I choose a place of delivery?

Yes, you can request a delivery to another address on the site.

What are the different possible places of delivery?

Everywhere in the world! if you can't find your country on the list, please contact us.

The payment of my order?

PayPal helps protect your credit card information with industry-leading systems on the market for safety and prevention against fraud. When you use PayPal, your financial information is never sent to the merchant.

Pay securely online with paypal with your credit card. the advantage of paypal (any dispute immediate reimbursement)

I have problems connecting to secure server Paypal. Why?

The connection to the server secure mode of payment requires the use of a browser that supports SSL encryption (secure socket layer) safarie Netscape and other Mozilla Firefox.
With older versions (prior to 1998), there may have problems connecting to the server.
For maximum comfort on the Internet, it is better to use the latest versions of browsers.

Regarding the claims?

EVEN AFTER YOUR PURCHASE, Babouche-Morocco is ALWAYS in my listening.

Assistance is for you every day 24/24 by writing to or to cancel an order and replace it with a similar article ...

How do I know the status of my order?

At any time, you can find out if your purchases are part of our stock. If you have one or more items you have not yet approved, go to "your account - Information Order" to know in what situations are your articles or contact us by email at: contact @ babouche-maroc . com

What is the cost of delivery?

Depending on your location and depending on the nature and size of orders, we offer the following shipping methods:

- Postal Moroccan regular services
- Chronopost

The shipping costs in Europe are EUR 7.99 for orders of less than 500g, and EUR 9.99 for orders of less than 1 kg...

Make a note, indicating a fault on our site?

Click the "contact us" link below.
We appreciate your comments. They allow us to improve the quality of our services.